Welcome to the National Audit Portal (NAP)

The NAP is a secure web based system that provides state and territory nursery and garden industry associations with a web based facility to undertake NIASA, EcoHort and BioSecure HACCP audits.

The NAP also provides production nurseries, growing media suppliers and greenlife markets with access to confidential NIASA, EcoHort and BioSecure HACCP checklists and action plans following on-site audits.

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Accessing the NAP requires a login process with your initial Username & Password provided to you by your state/ territory nursery and garden industry association. Please contact your state/territory association or NGIA if you encounter difficulties accessing your account. To access the NAP, please enter your Username and Password details above.

Terms and Conditions

The National Audit Portal ("NAP website") is owned and operated by Nursery & Garden Industry Australia ("NGIA") (ACN 37001 318 136).Your access is subject to your unconditional acceptance of the terms, conditions, notices and disclaimers contained in this document and elsewhere on the Website (known collectively as "Terms of Use"). Your use of, and/or access to, the NAP website constitutes your agreement to the Terms of Use. NGIA reserves the right to amend the Terms of Use at any time. Since you are bound by these Terms of Use, you should periodically refer to them in this document and elsewhere on the NAP website.

Intellectual property and restrictions on use of content on this website

All information, text, material and graphics on the NAP website ("Content") are Copyright © Nursery & Garden Industry Australia ("NGIA") unless expressly indicated otherwise on the website. The Content is protected by Australian and international copyright and trademark laws. You must not modify, copy, reproduce, republish, frame, upload to a third party, post, transmit or distribute this Content in any way except as expressly provided for on the NAP website or expressly authorised in writing by NGIA.

Site privacy policy

We are bound by the National Privacy Principles ("NPPs") and complies with them to the extent required by the Privacy Act 1988. We have implemented policies which support our compliance with the NPPs and protect personal information we hold. This Privacy Policy describes those policies in general terms. For visitors to our website, this Privacy Policy forms part of the Terms of Use. You should read this statement in conjunction with the Terms of Use. Please click here to read the Terms of Use.

We have endeavoured to develop this site to enable us to provide quality services to you while holding your personal information privately, confidentially and securely. We use the information we collect from users of the site to enable us to deliver a timely service and to ensure that usual compliance objectives are met.

Information gathered through this website

In sections of this site, individuals have the chance to provide us with personal identifying information such as their name, email address, telephone number, etc. This personal information will be used solely for the purposes explained to the site users in the section that it is requested.

Please be advised that Nursery & Garden Industry Australia ("NGIA") may use generic information obtained from site users collectively, so as to measure such things as frequently visited site areas and to determine users' general access patterns. This information helps NGIA determine what is most beneficial for our users and how we can continually improve the service being offered through the site. Please be assured that any aggregate information is never used in order to identify individual users.

Links to third party websites

As a courtesy this website contains hyperlinks and other pointers to Internet websites operated by third parties where NGIA believes the content on the linked websites may be of interest generally to those who visit this website. While NGIA endeavours to review the linked websites with respect to suitability prior to establishing any hyperlink, these third party websites:

NGIA is not responsible for the contents of any third party website or any hyperlink contained in any third party website. The existence of a hyperlink on this website does not imply any endorsement of the linked website by NGIA. You link to any such website entirely at your own risk. NGIA welcomes comments from users who feel that the content of any linked website is inappropriate.

Storage and security

NGIA is committed to keeping all personal information secure. All reasonable precautions will be taken to protect personal information from any loss, misuse or alteration.

This information will be used by NGIA only. Except as described above we will not knowingly disclose any of this personal data to outside parties save as disclosed to the users when collecting the information and when users expressly consent to a secondary use of information, or if the law requires disclosure.

While we endeavour at all times to keep information and materials on the site secure and confidential, NGIA will not be responsible for any breach of security caused by third parties. To this end, we cannot offer an unfettered guarantee that the site is completely secure.

Changes and access to personal information

If you want to know what personal information NGIA holds about you, in most cases you are able to gain access to this personal information by contacting us in writing directing your enquiry to NGIA, Unit 58, Quantum Corporate Park, 5 Gladstone Road Castle Hill, NSW 2154. A request to update or correct any information should be directed to that office. To protect the security of your personal information, you may be required to provide identification before you are given access to your personal information.

Contacting us about privacy

NGIA is committed to ensure your privacy is respected in all your communications and dealings with us. If you have any questions or comments about our approach to privacy or would like to access your personal information held by NGIA, please contact NGIA on 61 (02) 8861 5100. Our staff are prepared to address any concerns you may have about the privacy, safety and appropriateness of any material you see on the NAP website. NGIA offices are located at: Unit 58, Quantum Corporate Park, 5 Gladstone Road Castle Hill, NSW 2154.

More information

More information about privacy law and the NPPs is available from the Federal Privacy Commissioner at http://www.privacy.gov.au or you can contact the Federal Privacy Commissioner on 1300 363 992 or by writing to: GPO Box 5218, Sydney, NSW 2001.

Disclaimer and limitation of liability

The Competition and Consumer Act (Cth) 2010 and similar State and Territory legislation in Australia may confer rights and remedies on you in relation to the provision by us of goods, or services (if any) on this Website which cannot be excluded, restricted or modified ("Non-Excludable Rights"). NGIA do not exclude in these Terms and Conditions or elsewhere any Non-Excludable Rights, but does exclude all other conditions and warranties implied by custom, law or statute.

Except as provided for by the Non-Excludable Rights:


The trademarks listed below are trademarks of NGIA or its affiliates. Nothing contained on the NAP website should be construed as granting any license or right of use of any trademark displayed on the Site without the express written permission of NGIA or the relevant affiliate.

Links to third party websites

NAP website contains hyperlinks and other pointers to Internet websites operated by third parties. These linked websites are not under the control of NGIA, and NGIA is not responsible for the contents of any linked web or any hyperlink contained in a linked website. NGIA provides these hyperlinks to you as a convenience only, and the inclusion of any link does not imply any endorsement of the linked website by NGIA or its Affiliates. You link to any such website entirely at your own risk.

Miscellaneous and any non-contractual matters related to it

This agreement will be governed by and construed in accordance with the laws of New South Wales, Australia. You irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of New South Wales. If any provision of this agreement is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder of the agreement which will continue in full force and effect.

We have taken reasonable steps to ensure all information received from our online visitors is secured against misuse, loss and unauthorised access and use. All information is protected by our security measures, which are periodically reviewed.